Guest Reviews


All of our guest feedback is invaluable to us (both the praise and the suggestions), as we constantly strive to improve and provide the best service we possibly can. But it’s still always good to know we’re getting a lot of things right already. Here are what some of our recent guests have had to say about their stays with us.

Brilliant place to stay for a group or family

5/5

Great quiet location close to the old town. Spacious and comfortable beds. Some work is still being done on the outside but this didn’t affect us at all.

Deborah stayed in September 2019 at Winding House

Once you’ve found it it’s great!

5/1

Location excellent for central Hull. Very clean and spacious. We had two apartments to house six adults and four children attending a family wedding. Ideal relaxed accommodation – ever so slightly quirky for being in a converted Victorian school – but none the worse for our purposes.

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Ian stayed in October 2019 at Charter House School

Exceptional

5/5

One bed apartment, all the facilities you could need, very clean, 10 minutes from city centre.

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Gerry stayed in October 2019 at Charter House School

Exceptional Apartments!

5/5

Clean. Helpful staff. Quite place.

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Abdullah stayed in September 2019 at Kingston Villas

Exceptional Stay!

5/5

Exceptional!

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Chris stayed in September 2019 at Kingston Villas

Very spacious accommodation at a good price.

5/5

Very spacious accommodation at a good price. We have now stayed here twice and will book again!

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David stayed in September 2019 at Kingston Villas

Excellent value for money, well located and had convenient, off-street parking.

5/5

Flat was good value for money, well located and had convenient, off-street parking. Overall though a good place and would stay again.

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James stayed in October 2019 at Charter House School

Massive Apartment

5/5

Massive apartment, with lots of parking and close to the town! Comfy beds too.

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Jasmine stayed in October 2019 at Kingston Villas

Good Location

5/5
Really good location, keeps the warmth well and really clean.
Michael stayed in October 2019 at Charter House

Lovely

5/5

The location and size of the apartment. It had everything we needed including a dish washer and washing machine.

Sophie stayed in October 2019 at James Reckitt Library

Exceptional

5/5

 Very clean and comfortable room!

Lida stayed in October 2019 at Endsleigh Park

What a hidden gem!

5/5

Beautiful building and gardens, such clean and comfortable rooms and everything you could ever need in the kitchen for a very comfortable stay. Service from start to finish from HSA team too was polite, friendly and efficient. Very impressed and will be back. Thank you to the whole team.

Sacher stayed in September 2019 at Endsleigh Park

Convent Comfort

5/5

Immaculate, standard is high. Very comfortable and communal areas are great spaces. Beautiful inside – It has been sympathetically altered and most of the original features remain. Would highly recommend and if the need arose would return. Great value.

Leanne stayed in September 2019 at Endsleigh Park

Fabulous

5/5

It is a beautiful place, former convent. Very clean and well maintained. There is a communal kitchen and a living room for guests to use. There is no reception but I got the info with all codes ahead of my arrival so getting in was easy. Parking is available on the grounds and included. The wi-fi is strong enough.

Eva stayed in September 2019 at Endsleigh Park

Thanks for all your help

5/5

Just wanted to say thanks to the staff at HSA, we had a great trip and welcoming stay in Hull last month – Thanks for all your help. The Winding House was perfect for us and the best option throughout all of the accommodation we reviewed in Hull. Service was awesome.

Looking forward to our next trips and will recommend HSA across the pond to all our friends here! Great to have accommodation in Hull available on our trips.

John Green stayed in September 2019 at Winding House

Safe, good value, clean and comfortable. Recommend

5/5

 Hosts (HSA) excellent with any relevant requests or minor issues. Friendly and response time is one the best I have ever had.

Simon stayed in 6 August 2019 at Kingston Villas

Exceptional stay, would definitely recommend!

5/5

Location is very close to my daughters apartment in Hull Always clean with excellent facilities.

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Judith stayed in September 2019 at Charter House School

Excellent value, would definitely recommend.

5/5

Great value for money, easy to access, close to car-park. Would definitely recommend. Handy for local shops so able to eat ‘at home’ rather than sit in a restaurant alone.

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Preston stayed in October 2019 at James Reckitt Library

A very clean modern apartment. I would stay there again.

5/5

Situated on one of the main roads in Hull, although not directly in the city provides a short walk into to bars, shopping etc. A very clean modern apartment. I would stay there again.

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Al stayed in November 2019 at Endsleigh Park

Exceptional! Very comfortable home from home. Clean.

5/5

Exceptional! Very comfortable home from home. Clean.

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Zoie stayed in November 2019 at Charter House School

Perfect location, 15 min walk to centre of city.

5/5

Perfect location, 15 min walk to centre of city. Very comfortable accommodation. Location, spacious apartment, parking.

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Lisa stayed in November 2019 at Charter House School

Spacious clean apartment overlooking the Park.

5/5

Spacious clean apartment overlooking the Park. Nice restaurants and bars on Princes Avenue and Newland Avenue. Good public transport to Hull and an easy walk to the university.

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Joanne stayed in November 2019 at Kingston Villas

Spacious flat, high ceilings, a pleasant feel to the place.

5/5

Spacious flat, high ceilings, a pleasant feel to the place. My first try at an Airbnb so missed Sky TV.

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Jim stayed in November 2019 at James Reckitt Library

Great Accommodation!

5/5

Great accommodation and has a supermarket (Asda) down the road with everything you need. Car park is open all day and night.

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Thomas stayed in November 2019 at James Reckitt Library

Fantastic budget November escape in central Hull

5/5

Fantastic budget November escape in central Hull. I stayed here for a weekend, visiting our granddaughter who is at Hull University. What a fantastic find this property is! Beautifully decorated, quirky apartments in former convent, absolutely spotless accommodation. Very comfortable bedroom and lovely ensuite. Central kitchen, huge and very well kitted out. Conservatories, huge lounge, … and much, much more! Brilliant value for money.

Pat stayed in November 2019 at Endsleigh Chapel Serviced Apartments

Fantastic place.

5/5

Fantastic place. Fantastic large apartment, superbly appointed, very comfortable sofa and bed.

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Darren stayed in November 2019 at James Reckitt Library

Very Good Apartments!

5/5

Very Good Apartments! Quite spacious with all facilities and certainly well presented.

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Andrew stayed in November 2019 at James Reckitt Library

Exceptional Stay!

5/5

Exceptional Stay! Everything! The whole experience of staying in this beautiful property was amazing! The staff was friendly and helpful! The facilities were great, the beds were comfy and it was so open and spacious. The architecture of the building is great they’ve kept features from years ago which made the property that bit more quirky! I will deffo be going again!

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Danielle stayed in November 2019 at Charter House School

Great Accommodation!

5/5

Great accommodation and has a supermarket (Asda) down the road with everything you need. Car park is open all day and night.

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Thomas stayed in November 2019 at James Reckitt Library

Clean, spacious studio apartment, would stay again!

5/5

Spacious studio apartment. Good facilities. Clean. Car park with plenty of space. 15 min walk to Old Town Hull with decent pubs, bars and restaurants. 5 min walk to ASDA. James has a team that replies quickly to any questions. Slight negative was some traffic noise. Recommended as a place for work or travel. Would stay again.

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William stayed in October 2019 at James Reckitt Library

Great accommodation. Very unique. Loved it

5/5

Great accommodation. Very unique. Loved it. Good communication from the host.

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Deanna stayed in November 2019 at Endsleigh Chapel Serviced Apartments

Exceptional Serviced Apartments!

5/5

Exceptional! Brand new apartment and great value for money.

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Kenneth stayed in November 2019 at Endsleigh Chapel Serviced Apartments

Well equipped and excellent size apartment!

5/5

The property is very spacious and the mezzanine bedroom is a great feature. Highly recommend. Had a small challenge to deal with and the team were excellent and resolved the matter quickly and effectively. Can not fault the property or the team.

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Lindsey stayed in November 2019 at Charter House School

Great spot, would use again!

5/5

Great spot, would use again. So easy to book, parking on site.

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Alison stayed in November 2019 at Charter House School

Great stay, great accommodation will stay again if back in the area.

5/5

Great stay, great accommodation will stay again if back in the area. Fabulous Victorian schoolhouse with a very modern loft-style chic! Allowed me an early check-in no bother at all, thank you. Great accommodation.

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Alan stayed in November 2019 at Charter House School

“Lovely”

5/5

Meet and greet when moving in. A guided tour of the amenities. And flexible with the check out.

Nour stayed in May 2019 at Endsleigh Park

“Beautiful setting & building”

5/5

The building was really stunning! Free easy parking & comfy beds. Nice and close to shops and good food across the road too.

Izzie stayed in May 2019 at Endsleigh Park

“Exceptional”

5/5

The size of the apartment and facilities were brilliant. It was great geographically for the city centre and on a major bus route, however, saying that we expected it to be noisy through the night being on a main road – we were wrong, it was quieter than expected.

Rachel stayed in April 2019 at James Reckitt Library

“Amazing apartments with a historical twist.”

5/5

We loved our time here, but it was only for one night. Which we was slightly gutted about wished we had 2 nights here. Amazing decor and artifacts of the building. We loved the fact that it used to be a school and the owners have kept that authentic tradition of the building. We definitely come back this year to stop over this amazing building you converted. Made us feel homely and apart of Hulls history.

Martin Antony Roberts stayed in April 2019 at Charter House School

“Amazing space.”

5/5

Amazing space…very clean…comfortable beds..en suite showers..everything you need at a fantastic price. Free parking on the street outside…fully equipped kitchen ..definitely be returning!

Sarsemo stayed in March 2019 at Charter House School

“The apartment was massive, a lot bigger than the pictures show!”

5/5

It was very local to everything and very spacious and the owner was very helpful, a great way to spend my birthday at this property, will be back.

The apartment was massive, a lot bigger than the pictures show! The bed was so comfy, and the shower is huge! There’s all the little items you need, from teaspoons to tea bags and sugar! Staff were great, as we got lost trying to find the entrance and car park! Highly recommend!!

SH stayed in February 2019 at Charter House School

“Ideal accommodation!”

5/5

Ideal accommodation for my needs and the free parking is a bonus! The place is spacious and very tidy with a comfortable bed, nice shower and well-provided kitchen area. I would definitely stay again.

Anon stayed in February 2019 at James Reckitt Library

“Extra spacious rooms and a wide range of facilities”

5/5

Excellent location with a garden out front. Easy access, good facilities. Excellent communication from the host. I only needed one night… Facilities are good for longer stays and the park across the road would be perfect for kids!

Anon stayed in February 2019 at Kingston Villas

Lovely Apartment

Good sized rooms. Great location right next to the park and on street parking right outside.

Cheryl stayed in August 2019 at Kingston Villas

“Very good value for money!”

5/5

Close to where we needed to be. Spotlessly clean, beds were very comfy, full sized kitchen with a washing machine and a very spacious living area. Spiral staircase & overall a really lovely apartment. Access was through a pre-received code for the building and the key was in a box with another code for entry to the apartment. Owners were easy to contact too!

Chrissie stayed in January 2019 at Charter House School

Great value and spacious apartment

5/5

Very Spacious and clean.

David stayed in 14 June 2019 at Kingston Villas

Wonderful, relaxed and stress free

5/5

easy to book, support staff very very responsive, we had a blocked sink, bulb blew, replaced batteries in remote etc we called and resolved within a couple of hours. Team so responsive and polite.

Simon stayed in 5 July 2019 at Kingston Villas

“Beautiful old property with character & charm”

5/5

It was a beautiful old property on the outside and modern internally, still with character and charm. Lots of parking and within walking distance of shops, takeaways and public transport on the doorstep.

Patricia stayed in December 2018 at Charter House School

“Loved staying”

5/5

Loved staying, everything was perfect! Would highly recommend, better than staying in a hotel. More private & can cook there to avoid paying for restaurants. Loved it.

Lisa stayed in December 2018 at Charter House School

“Everything was great!”

5/5

Loved the Victorian style and the size of the apartment was huge. We stayed in the apartment for one night and I can honestly say I would definitely stay again. The instructions and the gentlemen I dealt with was great. Parking no problem and outside a police station. Great area and quiet.

Ross stayed in December 2018 at Kingston Villas

“Thanks for a great stay!”

5/5

A great place to stay with all the amenities you could need! Loved the look and feel of the place and it’s in an ideal location!  Well equipped and a great place to stay, thank you!

Emma stayed in December 2018 at Charter House School

“This place was amazing”

5/5

The old school house is just beautiful and the apartment was amazing! It was incredibly stylish! I received a text & message a few days before letting us know all the information and check-in details. Which was amazing!! The location was great and was great for getting into the centre (5-minute walk). We had a really good weekend! And would really recommend staying here, Thanks for having us!!

Laura stayed in November 2018 at Charter House School

“Great value and modern interior”

5/5

The whole process of getting the key was easy & no problem meeting someone to get into the apartment. The apartment was huge and very clean. Up to date and I’m so glad we booked it now, we will be back again. Much better than any hotels I’ve stayed in the area. Totally exceeded expectation, thanks for having us.

Clair stayed in October 2018 at Kingston Villas

“Good location, well presented and excellent in room facilities”

5/5

Access codes to get into the building & pick up keys meant I could arrive when it was convenient to me and there was a full kitchen with equipment so I didn’t have to eat all of the time.

Antony stayed in October 2018 at James Reckitt Library

“Lovely space & great host”

5/5

Absolutely brilliant space had a great weekend. Very clean and quirky space. Would definitely recommend to anyone and will be back again. Good location for walking into town.

Sarah stayed in October 2018 at Charter House School

“A wonderful and charming property”

5/5

Loved staying here. Beautifully renovated apartment in a great location. Highly recommended.

Lloyd Burr stayed in October 2018 at Charter House School

“I loved how clean and spacious it was”

5/5

Everything was spacious clean everything you needed washing machine dishwasher couldn’t fault a thing they even left a bottle of bubbly and a congratulations card for our wedding such a lovely thought and thank you again.

Anon stayed in September 2018 at James Reckitt Library

“Why would you stay in a hotel, so much more space!”

5/5

The building is lovely, gorgeous apartment equipped with everything you would need, ideal to make a snack or a full meal. Lovely fluffy big towels, its nice that you can check in at any time with the key codes.

Anon stayed in September 2018 at Charter House School

“Loved the whole apartment!”

5/5

It was like a little home, very comfortable, relaxing, easy to live in and feel at home. Me & my boyfriend really enjoyed our stay and will be recommending to family & friends and would love to return again when we visit the area. Thankyou!

Leah stayed in September 2018 at Charter House School

“Great studio apartment located within the old library building”

5/5

Fully equipped kitchen, even a dishwasher. Spacious, modern & comfortable would stay again. Bus at door, ample parking & large supermarket is a 5 min walk away.

William (AUS) stayed in September 2018 at James Reckitt Library

“Spacious”

4/5

Good facilities. Parking outside. Easy to check in, private and excellent value for money.

Anon stayed in August 2018 at James Reckitt Library

“Absolutely massive!”

5/5

Patio doors are ideal. Good facilities, private, very quiet. Plenty of plates, dishes, cooking equipment and cutlery. Parking outside.

Anon stayed in August 2018 at James Reckitt Library

“Wonderful place for my little family”

5/5

The beds were very comfortable and getting the keys was easy. Very pleased, super nice place to stay.

Anon stayed in September 2018 at Kingston Villas

“The apartment was comfortable, stylish and charming”

5/5

There was a lovely big telly, the chairs and beds were comfortable, we loved the spiral staircase and the sleeping space upstairs. Check in was easy and communications with James were quick and clear. Thanks James for hosting us in your lovely accommodation.

Catherine stayed in August 2018 at Kingston Villas

“Really impressed. Will be back!”

5/5

Very clean, well equipped ( kitchen had everything including a microwave) the windows opened (trust me have stayed in some places that were hot and you couldn’t open the windows!) Which was a great bonus. Wifi was great. Five minute walk from an aldi asda and kfc. Shower was really good and hot water was wasn’t a problem. Because of the park it could get a bit noisy but it was quiet from about 10.30 onwards and it didnt really bother us even with the windows open. Would definitely stay again as it would have cost us twice as much to stay in just one family room in a hotel and having the space for kids was great.

Anon stayed in July 2018 at Kingston Villas

“Nice accommodation, great location, accessible and made for an easy holiday.”

Very convenient location, hosts were very accommodating and helpful

Emma (NZ) stayed in July 2018 at Kingston Villas

“Convenient bus ride to university. Relaxing room”

5/5

The room was very comfortable, and the staff friendly and quick to fix small issues. The front-facing location on the park was good, and so was access to buses and shops.

Angela (Aus) stayed in July 2018 at Kingston Villas

“Good”

4/5

Lots of space, comfy beds, close to town centre, good facilities!

Sue (GB) stayed in July 2018 at Charterhouse

“Exceptional”

Exceptional.

Eileen stayed in July 2018 at Charterhouse

“Better and cheaper than hotel and we had all facilities to allow us to cook,wash & iron”

5/5

Apartment great value, all facilities great, interesting apartment with old library fittings, a great find!

Anne stayed in July 2018 at James Reckitt Library

“Great Apartment, Easy & Convenient”

5/5

Quirky accommodation with convenient parking!

Judy stayed in July2018 at James Reckitt Library

“Would definitely recommend these apartments to anyone looking to stay in Hull”

5/5

Would definitely recommend these apartments to anyone looking to stay in Hull

Great size apartment in a good loction with everything we needed for our stay. Apartment was very clean & we would definitely stay here again!

Couldn’t Fault it!

Chloe (GB) stayed in June 2018 at Charterhouse

“Very Spacious plenty of room & very clean with good facilities in the apartment”

4/5

Very Spacious plenty of room & very clean with good facilities in the apartment.

Limited parking and not really reserved for the accommodation. Water kept going hot & cold & not a lot of pressure.

Richard (GB) stayed in June 2018 at Charterhouse

“Personal and friendly service”

5/5

Thoroughly enjoyed our stay here, near to a lovely park.

Personal and friendly service!

Alan (GB) stayed in May 2018 at Kingston Villas

“We had a blast & will be back!”

5/5

Huge! Bigger than my house so spacious the kids all had their own space, massive TV, massive enclosed balcony Lovely views Amazing.

Could do with a few more mirrors (minor thing), wine glasses & patio furniture

leanne (GB) stayed in May 2018 at Kingston Villas

“Spacious, clean & close to the centre. Good value for money & would definitely book again!”

5/5

Spacious, clean & close to the centre. Good value for money & would definitely book again!

Couldn’t open a window & it got rather stuffy on an evening.

Rebecca (GB) at Charterhouse

“Brilliant! Quirky and helpful staff!”

5/5

Loved the quirky property! Just shows you to never judge a book by its cover. Upon arrival you may feel the property is a bit rough around the edges. But I hope the owners never change the external appearance as it all adds to the character of the of the accommodation. We loved the easy check in with the easiest instructions to follow. The apartments were huge and incredibly spacious. The roof is sky high with windows to complement the ceiling height.Truly enjoyed our stay here. We had to stay another night with very late notice and the hosts were incredibly accommodating when booking another night stay, which was such a relief. I can’t recommend more highly of the seamless process it was to get another nights stay.

If there was anything to nit pick at the upper level within the apartment was a bit loud when walking on, however it didn’t bother us enough to be an issue.

Kerry (AU) at Charterhouse

“Spotless and great value for money”

5/5

Great value, to have your own apartment without noise from hotel rooms. Free parking too.

Spot less and great value for money

The only thing missing was a full length mirror and I would recommend the owners make this low cost addition to ensure repeat guests.

 

Joanne (AU) stayed in May 2018 at Charterhouse

“The flat was really clean and really well located”

5/5

“The flat was really clean and really well located. Very spacious and the beds were really comfy. Would happily stay again.”

Lorna (GB) stayed in May 2018 at Kingston Villas

“Ace location and amazing apartment”

5/5

Definitely, definitely recommend living at Kingston Villas. My girlfriend and I lived here for a while and it was amazing. Such a cool apartment with everything you need on your doorstep. If you want somewhere perfectly located with charm and style, this is the place for you. Very decent owners too, always helpful and friendly.

Micha, (Teacher) stayed in April 2018 at Kingston Villas

“Gorgeous, tasteful living in the heart of Hull’s coolest Arty Neighbourhood”

5/5

We cannot recommend living at Kingston Villas highly enough. We lived in a stylish and elegant apartment in this beautiful house for a year and a half and can truly say you will find no better place to make Home in Hull. Whether your stay is for a night or years, you will instantly feel connected to the city in this historic building. The apartment was furnished and designed to the highest standard with views across the most charming park in Hull. Those in charge were nothing but friendly and accommodating to us throughout our entire stay. Particular highlights for us include the high ceilings, spacious rooms and thoughtful detail in the design. As two full time working professionals it was wonderful to get home from work and enjoy the space. We also hosted some brilliant dinners and brunches throughout our stay here and friends were always impressed by this gem.

 

Rebecca (NHS Manager) stayed in April 2018 at Kingston Villas

“Great Apartments!”

5/5

Great Apartments!

Philip, (GB) stayed in April 2018 at Kingston Villas

“Fantastic Apartment – Lovely, modern & very clean”

5/5

Everything was just perfect. The apartment was fantastic. 2 bedrooms with e-suites, lovely big showers, clean, lots of space, nice & modern throughout. Lots of seating in the lounge with table & chairs & coffee tables. Kitchen had everything you need; cooker, microwave, kettle, toaster, all pots & pans, dishwasher, plenty of parking & free wi-fi was an added bonus.

I asked the host in advance if I paid extra, would they be able to leave a gift in the apartment for my parents anniversary, this was done for me & was great. Flowers, chocolates and balloons. Thank you for this, it made it extra special. Would highly recommend a stay & would stay again if I come back to Hull.

Sharon (GB) stayed in April 2018 at James Reckitt Library

“Perfect!!!!”

5/5

We loved how easy,clean and spacious it was and will definitely use again. Owner was very helpful, but left you to enjoy yourself and the location was perfect. Close enough to centre but far enough away as well, 100 out of 100 from us!!!!

Everything was great, loved all of it!!!

James stayed in March 2018 at Kingston Villas

“Excellent”

Excellent facilities and we will use again.

Tradesmen stayed in March 2018 at Charterhouse School

“Home from home”

Just want to say thank you for providing my self and my family with such fabulous accommodation this weekend.
It has been a really home from home experience. So much so we didn’t want to leave and the children wanted to live there. We will definitely be staying again in the very near future. Thank you and we will see you again soon.

Owen Family, (UK) stayed in March 2018 at Charterhouse School

“Excellent location with everything you need”

5/5

Excellent location (central with lots of transport options) with everything you need. Very modern, great space and professional service. Team made my stay very easy and welcome. Great choice!

T Alberts (UK) stayed in April 2018 at James Reckitt Library

“Very relaxing, comfortable and pleasant.”

5/5

Very relaxing, comfortable and pleasant.

The beds were very comfortable and the apartment was aesthetically pleasing, cleean and spacious. Host was very helpful when we had a query

Adele, (GB) stayed in April 2018 at Kingston Villas

“Kingston Villas serviced apartments”

5/5

Ideal location for work, amenities and gym.
Microwave would be useful.

Gary K., (GB) stayed in March 2018 at Kingston Villas

“Excellent value apartments in a great location”

4/5

Great value, location and well furnished. Collecting keys from a lock box was also really convenient.
A couple of finishing touches like toiletries in the bathroom and tea / coffee in the kitchen would have been nice.

John, (GB) stayed in March 2018 at Kingston Villas