All of our guest feedback is invaluable to us (both the praise and the suggestions), as we constantly strive to improve and provide the best service we possibly can. But it’s still always good to know we’re getting a lot of things right already. Here are what some of our recent guests have had to say about their stays with us.
Really good location, keeps the warmth well and really clean.
Hosts (HSA) excellent with any relevant requests or minor issues. Friendly and response time is one the best I have ever had.
Great quiet location close to the old town. Spacious and comfortable beds. Some work is still being done on the outside but this didn’t affect us at all.
Just wanted to say thanks to the staff at HSA, we had a great trip and welcoming stay in Hull last month – Thanks for all your help. The Winding House was perfect for us and the best option throughout all of the accommodation we reviewed in Hull. Service was awesome.
Looking forward to our next trips and will recommend HSA across the pond to all our friends here! Great to have accommodation in Hull available on our trips.
It is a beautiful place, former convent. Very clean and well maintained. There is a communal kitchen and a living room for guests to use. There is no reception but I got the info with all codes ahead of my arrival so getting in was easy. Parking is available on the grounds and included. The wi-fi is strong enough.
Immaculate, standard is high. Very comfortable and communal areas are great spaces. Beautiful inside – It has been sympathetically altered and most of the original features remain. Would highly recommend and if the need arose would return. Great value.
Beautiful building and gardens, such clean and comfortable rooms and everything you could ever need in the kitchen for a very comfortable stay. Service from start to finish from HSA team too was polite, friendly and efficient. Very impressed and will be back. Thank you to the whole team.
Very clean and comfortable room!
The location and size of the apartment. It had everything we needed including a dish washer and washing machine.
Meet and greet when moving in. A guided tour of the amenities. And flexible with the check out.
The building was really stunning! Free easy parking & comfy beds. Nice and close to shops and good food across the road too.
The size of the apartment and facilities were brilliant. It was great geographically for the city centre and on a major bus route, however, saying that we expected it to be noisy through the night being on a main road – we were wrong, it was quieter than expected.
We loved our time here, but it was only for one night. Which we was slightly gutted about wished we had 2 nights here. Amazing decor and artifacts of the building. We loved the fact that it used to be a school and the owners have kept that authentic tradition of the building. We definitely come back this year to stop over this amazing building you converted. Made us feel homely and apart of Hulls history.
Amazing space…very clean…comfortable beds..en suite showers..everything you need at a fantastic price. Free parking on the street outside…fully equipped kitchen ..definitely be returning!
It was very local to everything and very spacious and the owner was very helpful, a great way to spend my birthday at this property, will be back.
The apartment was massive, a lot bigger than the pictures show! The bed was so comfy, and the shower is huge! There’s all the little items you need, from teaspoons to tea bags and sugar! Staff were great, as we got lost trying to find the entrance and car park! Highly recommend!!
Ideal accommodation for my needs and the free parking is a bonus! The place is spacious and very tidy with a comfortable bed, nice shower and well-provided kitchen area. I would definitely stay again.
Excellent location with a garden out front. Easy access, good facilities. Excellent communication from the host. I only needed one night… Facilities are good for longer stays and the park across the road would be perfect for kids!
Close to where we needed to be. Spotlessly clean, beds were very comfy, full sized kitchen with a washing machine and a very spacious living area. Spiral staircase & overall a really lovely apartment. Access was through a pre-received code for the building and the key was in a box with another code for entry to the apartment. Owners were easy to contact too!
Good sized rooms. Great location right next to the park and on street parking right outside.
Very Spacious and clean.
easy to book, support staff very very responsive, we had a blocked sink, bulb blew, replaced batteries in remote etc we called and resolved within a couple of hours. Team so responsive and polite.
It was a beautiful old property on the outside and modern internally, still with character and charm. Lots of parking and within walking distance of shops, takeaways and public transport on the doorstep.
Loved staying, everything was perfect! Would highly recommend, better than staying in a hotel. More private & can cook there to avoid paying for restaurants. Loved it.
Loved the Victorian style and the size of the apartment was huge. We stayed in the apartment for one night and I can honestly say I would definitely stay again. The instructions and the gentlemen I dealt with was great. Parking no problem and outside a police station. Great area and quiet.
A great place to stay with all the amenities you could need! Loved the look and feel of the place and it’s in an ideal location! Well equipped and a great place to stay, thank you!
The old school house is just beautiful and the apartment was amazing! It was incredibly stylish! I received a text & message a few days before letting us know all the information and check-in details. Which was amazing!! The location was great and was great for getting into the centre (5-minute walk). We had a really good weekend! And would really recommend staying here, Thanks for having us!!
Access codes to get into the building & pick up keys meant I could arrive when it was convenient to me and there was a full kitchen with equipment so I didn’t have to eat all of the time.
The whole process of getting the key was easy & no problem meeting someone to get into the apartment. The apartment was huge and very clean. Up to date and I’m so glad we booked it now, we will be back again. Much better than any hotels I’ve stayed in the area. Totally exceeded expectation, thanks for having us.
Absolutely brilliant space had a great weekend. Very clean and quirky space. Would definitely recommend to anyone and will be back again. Good location for walking into town.
Loved staying here. Beautifully renovated apartment in a great location. Highly recommended.
Everything was spacious clean everything you needed washing machine dishwasher couldn’t fault a thing they even left a bottle of bubbly and a congratulations card for our wedding such a lovely thought and thank you again.
The building is lovely, gorgeous apartment equipped with everything you would need, ideal to make a snack or a full meal. Lovely fluffy big towels, its nice that you can check in at any time with the key codes.
It was like a little home, very comfortable, relaxing, easy to live in and feel at home. Me & my boyfriend really enjoyed our stay and will be recommending to family & friends and would love to return again when we visit the area. Thankyou!
Fully equipped kitchen, even a dishwasher. Spacious, modern & comfortable would stay again. Bus at door, ample parking & large supermarket is a 5 min walk away.
Good facilities. Parking outside. Easy to check in, private and excellent value for money.
Patio doors are ideal. Good facilities, private, very quiet. Plenty of plates, dishes, cooking equipment and cutlery. Parking outside.
The beds were very comfortable and getting the keys was easy. Very pleased, super nice place to stay.
There was a lovely big telly, the chairs and beds were comfortable, we loved the spiral staircase and the sleeping space upstairs. Check in was easy and communications with James were quick and clear. Thanks James for hosting us in your lovely accommodation.
Very clean, well equipped ( kitchen had everything including a microwave) the windows opened (trust me have stayed in some places that were hot and you couldn’t open the windows!) Which was a great bonus. Wifi was great. Five minute walk from an aldi asda and kfc. Shower was really good and hot water was wasn’t a problem. Because of the park it could get a bit noisy but it was quiet from about 10.30 onwards and it didnt really bother us even with the windows open. Would definitely stay again as it would have cost us twice as much to stay in just one family room in a hotel and having the space for kids was great.
Very convenient location, hosts were very accommodating and helpful
The room was very comfortable, and the staff friendly and quick to fix small issues. The front-facing location on the park was good, and so was access to buses and shops.
Lots of space, comfy beds, close to town centre, good facilities!
Apartment great value, all facilities great, interesting apartment with old library fittings, a great find!
Quirky accommodation with convenient parking!
Very Spacious plenty of room & very clean with good facilities in the apartment.
Limited parking and not really reserved for the accommodation. Water kept going hot & cold & not a lot of pressure.
Would definitely recommend these apartments to anyone looking to stay in Hull
Great size apartment in a good loction with everything we needed for our stay. Apartment was very clean & we would definitely stay here again!
Couldn’t Fault it!
Thoroughly enjoyed our stay here, near to a lovely park.
Personal and friendly service!
Huge! Bigger than my house so spacious the kids all had their own space, massive TV, massive enclosed balcony Lovely views Amazing.
Could do with a few more mirrors (minor thing), wine glasses & patio furniture
Spacious, clean & close to the centre. Good value for money & would definitely book again!
Couldn’t open a window & it got rather stuffy on an evening.
Loved the quirky property! Just shows you to never judge a book by its cover. Upon arrival you may feel the property is a bit rough around the edges. But I hope the owners never change the external appearance as it all adds to the character of the of the accommodation. We loved the easy check in with the easiest instructions to follow. The apartments were huge and incredibly spacious. The roof is sky high with windows to complement the ceiling height.Truly enjoyed our stay here. We had to stay another night with very late notice and the hosts were incredibly accommodating when booking another night stay, which was such a relief. I can’t recommend more highly of the seamless process it was to get another nights stay.
If there was anything to nit pick at the upper level within the apartment was a bit loud when walking on, however it didn’t bother us enough to be an issue.
Great value, to have your own apartment without noise from hotel rooms. Free parking too.
Spot less and great value for money
The only thing missing was a full length mirror and I would recommend the owners make this low cost addition to ensure repeat guests.
“The flat was really clean and really well located. Very spacious and the beds were really comfy. Would happily stay again.”
Definitely, definitely recommend living at Kingston Villas. My girlfriend and I lived here for a while and it was amazing. Such a cool apartment with everything you need on your doorstep. If you want somewhere perfectly located with charm and style, this is the place for you. Very decent owners too, always helpful and friendly.
We cannot recommend living at Kingston Villas highly enough. We lived in a stylish and elegant apartment in this beautiful house for a year and a half and can truly say you will find no better place to make Home in Hull. Whether your stay is for a night or years, you will instantly feel connected to the city in this historic building. The apartment was furnished and designed to the highest standard with views across the most charming park in Hull. Those in charge were nothing but friendly and accommodating to us throughout our entire stay. Particular highlights for us include the high ceilings, spacious rooms and thoughtful detail in the design. As two full time working professionals it was wonderful to get home from work and enjoy the space. We also hosted some brilliant dinners and brunches throughout our stay here and friends were always impressed by this gem.
Everything was just perfect. The apartment was fantastic. 2 bedrooms with e-suites, lovely big showers, clean, lots of space, nice & modern throughout. Lots of seating in the lounge with table & chairs & coffee tables. Kitchen had everything you need; cooker, microwave, kettle, toaster, all pots & pans, dishwasher, plenty of parking & free wi-fi was an added bonus.
I asked the host in advance if I paid extra, would they be able to leave a gift in the apartment for my parents anniversary, this was done for me & was great. Flowers, chocolates and balloons. Thank you for this, it made it extra special. Would highly recommend a stay & would stay again if I come back to Hull.
We loved how easy,clean and spacious it was and will definitely use again. Owner was very helpful, but left you to enjoy yourself and the location was perfect. Close enough to centre but far enough away as well, 100 out of 100 from us!!!!
Everything was great, loved all of it!!!
Excellent facilities and we will use again.
Just want to say thank you for providing my self and my family with such fabulous accommodation this weekend.
It has been a really home from home experience. So much so we didn’t want to leave and the children wanted to live there. We will definitely be staying again in the very near future. Thank you and we will see you again soon.
Excellent location (central with lots of transport options) with everything you need. Very modern, great space and professional service. Team made my stay very easy and welcome. Great choice!
Very relaxing, comfortable and pleasant.
The beds were very comfortable and the apartment was aesthetically pleasing, cleean and spacious. Host was very helpful when we had a query
Ideal location for work, amenities and gym.
Microwave would be useful.
Great value, location and well furnished. Collecting keys from a lock box was also really convenient.
A couple of finishing touches like toiletries in the bathroom and tea / coffee in the kitchen would have been nice.